[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Header Section” _builder_version=”4.19.0″ background_image=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Makler_Frauen_330597333_Kzenon_1920x729.jpg” background_position=”top_center” custom_margin=”|||” custom_padding=”6vw|0px|6vw|0px” bottom_divider_color=”rgba(5,41,66,0.3)” bottom_divider_height=”20vw” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” animation_starting_opacity=”100%” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ width=”89%” width_tablet=”80%” width_phone=”” width_last_edited=”on|desktop” max_width=”89%” max_width_tablet=”80%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”|||” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text disabled_on=”off|off|off” _builder_version=”4.16″ text_font=”||||||||” text_font_size=”12px” text_line_height=”1.5em” header_font=”|600||on|||||” header_text_align=”center” header_font_size=”5vw” header_line_height=”1.5em” text_orientation=”center” background_layout=”dark” custom_margin=”|||” header_font_size_tablet=”50px” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” header_line_height_tablet=”1.1em” header_line_height_phone=”1.2em” header_line_height_last_edited=”off|desktop” text_text_shadow_style=”preset3″ text_text_shadow_blur_strength=”2em” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_enable_image=”off” custom_padding=”||2px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.19.2″ _module_preset=”default” background_color=”rgba(0,158,111,0.08)” width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” min_height=”92.1px” custom_margin=”0px|auto|15px|auto|false|false” custom_padding=”20px||18px||false|false” animation_style=”zoom” border_width_all=”4px” border_color_all=”#811216″ global_colors_info=”{}” max_width__hover_enabled=”on|desktop”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#neuermieter” button_text=”How to become a new tenant at Schilling” button_alignment=”center” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.19.2″ background_color=”rgba(217,218,219,0.15)” width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” min_height=”142.2px” custom_margin=”0px|auto|15px|auto|false|false” custom_padding=”9px||2px||false|false” animation_style=”zoom” border_width_all=”4px” border_color_all=”#000000″ global_colors_info=”{}” max_width__hover_enabled=”on|desktop”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#schaedenreparaturen” button_text=”Damages & Repairs” button_alignment=”center” _builder_version=”4.19.2″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#betriebskosten” button_text=”Operating costs” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#modernisierung” button_text=”Modernization” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#mietekaution” button_text=”Rent and deposit” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#kuendigung” button_text=”Termination” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#mietvertragsaenderungen” button_text=”Rental Agreement Amendments” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.19.2″ background_color=”rgba(0,158,111,0.08)” width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” min_height=”92.1px” custom_margin=”0px|auto|15px|auto|false|false” custom_padding=”20px||17px||false|false” animation_style=”zoom” border_width_all=”4px” border_color_all=”#811216″ global_colors_info=”{}” max_width__hover_enabled=”on|desktop”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#tippsinfos” button_text=”Tips & Info” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#internettv” button_text=”Internet & TV” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#zusammenleben” button_text=”Liveing together” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”https:\/\/schilling-hagen-wohnen.de\/en\/help-center\/#versicherungen” button_text=”Insurances” button_alignment=”center” _builder_version=”4.16″ custom_margin=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.19.2″ background_color=”rgba(255,55,5,0.11)” width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” min_height=”77px” custom_margin=”0px|auto|0px|auto|false|false” custom_padding=”0px||0px||false|false” animation_style=”zoom” border_width_all=”4px” border_color_all=”#811216″ global_colors_info=”{}” max_width__hover_enabled=”on|desktop”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”#notdienst” button_text=”Emergency service” button_alignment=”center” _builder_version=”4.16″ custom_margin=”20px||20px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”new tenant” _builder_version=”4.19.2″ background_color=”#ffffff” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ custom_padding=”0px|||||” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Familie_liegend_420201777_ty_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Familie_liegend_420201777_ty_1080x333″ _builder_version=”4.19.2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”What documents do I need to submit to apply for an apartment?” open=”on” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Depending on whether you are a professional or a pensioner, etc., we need different documents from you.<\/p>\n
Checklist of which documents you must submit. [\/et_pb_accordion_item][et_pb_accordion_item title=”This is how it works” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n You can easily find our free apartments on our website. Under the link “Search apartment” you will find our offers<\/span><\/a>.<\/p>\n If you have found an apartment, simply fill out the application form\/self-disclosure form, sign it and send it to us with the other requested documents using the upload function. TIP: The Schilling Express Bonus<\/strong> [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”damage repairs” _builder_version=”4.16″ background_color=”#fbfbfb” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_padding=”0px|||||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Handwerker-Laminat_294898680_karepa_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Handwerker-Laminat_294898680_karepa_1080x333″ _builder_version=”4.19.0″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.19.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”How can I report a damage? ” open=”on” _builder_version=”4.19.2″ global_colors_info=”{}”]<\/p>\n Please fill in our special claims form. [\/et_pb_accordion_item][et_pb_accordion_item title=”Home insurance purchased?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n Please remember to take out homeowner’s insurance for your apartment as agreed in the rental agreement.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”betriebskosten” _builder_version=”4.16″ background_color=”#ffffff” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_padding=”0px|||||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Zaehler_74843804_bluedesign_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Zaehler_74843804_bluedesign_1080x333″ _builder_version=”4.19.0″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”How do we calculate the heating and operating costs?” open=”on” _builder_version=”4.19.4″ global_colors_info=”{}”]<\/p>\n Heating costs:<\/strong> Operating costs:<\/strong> <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How are your utility costs broken down?” _builder_version=”4.20.2″ global_colors_info=”{}” open=”off”]<\/p>\n The heating costs<\/span> <\/span>are settled within one year after the end of the billing period. These are <\/span>passed on to the tenants without any surcharge <\/span>. <\/span>Heating costs include not only those for oil and gas, but additionally the following:<\/p>\n Costs of fuels consumed and their delivery<\/strong> Costs of operating electricity<\/strong> Costs of operating, monitoring and maintaining the system, regularly checking its operational readiness and operational safety, including adjustment by a specialist<\/strong> Costs of cleaning the facility and the operating room<\/strong> Costs of measurement in accordance with the Federal Emissions Act<\/strong> Costs of renting or other provision for use of equipment for consumption metering, including the costs of calculation and allocation<\/strong> How are the heating costs offset against the advance payments?<\/strong><\/p>\n First, the costs incurred are offset against the advance payments. The additional costs<\/span> <\/span>are settled within one year after the end of the billing period. Ancillary costs are <\/span>without<\/span> <\/span>any surcharge<\/span> <\/span>passed on to the tenants. The recoverable costs are detailed below:<\/p>\n Waste water<\/strong> Elevator<\/strong> General electricity costs<\/strong> Garden maintenance<\/strong> Property tax<\/strong> House cleaning<\/strong> Janitor<\/strong> Precipitation water<\/strong> Pest control<\/strong> Other operating costs<\/strong> Chimney cleaning<\/strong>: Street cleaning\/garbage collection<\/strong> Insurance<\/strong> Washing facilities<\/strong> Water<\/strong> Winter service<\/strong> How are service charges offset against the advance payments? <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”When does an additional payment occur?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n We calculate the <\/span>heating and operating costs according to the respective consumption. Depending on whether your advance payments were sufficient, we will correct the values up or down so that you always pay the most accurate amount possible. In this way we prevent costs from accumulating resulting in high additional payments.<\/p>\n Please note that unforeseen price increases may occur. The suppliers are responsible for this. We respond to changes in the best possible way and keep you up to date.<\/p>\n If you foresee your consumption pattern changing drastically, e.g. due to a new family member or a family member moving out, you can contact us in order to have an adjustment made.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I have a credit balance and yet my prepayments were increased” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]Depending on the changes in costs we anticipate in future billing periods, we may have to increase your upfront payments. In this way, we respond to the market and avoid higher additional payments after a billing year.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How long do I have to pay the heating and operating costs if I move out at the beginning of a month?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]Your tenancy always lasts until the end of the month, so you also pay the basic costs for the entire month. If you move out before the end of the month, consumption will of course only take place until the day you move out and therefore only the consumption costs incurred up to that point will be charged.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How does the reading of the radiator meters work?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n All apartments are equipped with radio heat cost allocators. It is not necessary for the meter reading company to enter your apartment.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Will I be charged for the elevator even though I live on the ground floor?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]In accordance with a decision by the Federal Court of Justice in 2006, it was confirmed that the costs of an elevator are also apportioned to all residents of the building in question. Not every tenant uses all the facilities of a house (garden, basement, common areas) equally, so all costs are distributed fairly.[\/et_pb_accordion_item][et_pb_accordion_item title=”How long do I have to wait for my final utility bill after I move out?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]The settlement period is one year in accordance with \u00a7 556 BGB. So we will send you your operating cost statement in a period of up to 12 months time. <\/span>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”rent deposit” _builder_version=”4.16″ background_color=”#fbfbfb” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Mietvertrag-2_62980117_Osterland_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Mietvertrag-2_62980117_Osterland_1080x333″ _builder_version=”4.19.0″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” module_id=”mieteundkaution” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”Where can I get the rental certificate?” open=”on” _builder_version=”4.16″ global_colors_info=”{}”]After signing the rental agreement, you will receive your rental certificate from us with all the necessary information, such as living space, operating costs and other agreements.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”What components does my rent consist of? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]Your rent consists of the so-called “basic rent” and ancillary costs such as waste disposal charges and janitor costs etc.. We will list this for you in your rent statement.[\/et_pb_accordion_item][et_pb_accordion_item title=”What is a SEPA direct debit mandate and how can I order it?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n With a SEPA direct debit mandate, you give us permission to automatically debit your monthly rent from your account. This is very convenient for you, because we do the work for you.<\/p>\n You can initiate this process by filling out the form we have prepared for you, signing it and submitting it to us.<\/p>\n Download our SEPA direct debit form here. <\/span><\/strong><\/a><\/p>\n Please simply fill out the PDF on your computer, print it out and sign it. Then send it to us by e-mail to [\/et_pb_accordion_item][et_pb_accordion_item title=”I receive public assistance. What should I do once I receive my service charge statement? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]You must present the service charge statement to your responsible local office.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Additional claim from the service charge settlement” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]We will always provide you with a detailed statement of any additional claims arising from the service charge settlement. You can conveniently transfer the outstanding amount.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”When will the deposit be refunded?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n When the apartment is handed over and after the condition has been checked. <\/span>You will usually receive your deposit back to your account within 6 months.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”To whom is the deposit returned?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]The deposit will be paid back to the paying party. If you did not pay the deposit but e.g. an office did, it will also be paid back to the respective office.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Reasons for a rent increase” _builder_version=”4.20.2″ global_colors_info=”{}” open=”off”]<\/p>\n A rent increase can have legal, structural or other reasons. We inform you in a transparent way, handling the process for you.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I receive a termination without notice. What do I have to do? ” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n Get in touch with us. We can discuss the reasons and clear up any misunderstandings. <\/span><\/p>\n Call us or use our contact form<\/span><\/strong><\/a>.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Under what circumstances can I be threatened with termination without notice or extraordinary termination?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”lease amendments” _builder_version=”4.16″ background_color=”#ffffff” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”1px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Mietvertrag_69771083_PixelPower_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Mietvertrag_69771083_PixelPower_1080x333″ _builder_version=”4.19.0″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”Do I need a permit if I want to make structural changes to my apartment?” open=”on” _builder_version=”4.19.2″ global_colors_info=”{}”]<\/p>\n Yes. Remodeling measures that fundamentally change the apartment, such as the installation of a new wall, must be applied for and approved by us.<\/p>\n For an inquiry please use our contact form<\/strong><\/span><\/a>.<\/p>\n Smaller changes, such as design changes (e.g. colors) don\u2019t require prior approval. As a general rule, the apartment must be restored to its original condition when you move out.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Which pets require a permit?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n Small animals, such as hamsters, fish or birds, do not require a permit. If you wish to keep a dog or cat, this requires approval from us.<\/p>\n Approval is given based on the absence of noise, odor or other nuisances to other neighbors as a result of keeping pets. However, if this is the case, then the landlord may insist on the removal of the pet and revoke the consent given. <\/p>\n Click here for the Application form for keeping a dog or cat<\/strong><\/span><\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I am part of a rental community and would like to move out. What do I need to consider? ” _builder_version=”4.20.2″ global_colors_info=”{}” open=”off”]<\/p>\n You may be released from a lease as one of the parties to the lease if the other parties agree in writing to move out. The remaining contractors will receive a new contract if it is guaranteed that the rent will continue to be paid properly.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”modernization” _builder_version=”4.16″ background_color=”#fbfbfb” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Handwerker-Boden-2_293790925_Anselm_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Handwerker-Boden-2_293790925_Anselm_1080x333″ _builder_version=”4.19.0″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”What is modernization?” open=”on” _builder_version=”4.20.2″ global_colors_info=”{}”]<\/p>\n Modernization serves to improve the quality of the buildings and apartments. This includes work on the heating, electricity and water supply systems, which ensures that the respective consumptions are optimized and thus means savings for you. Work on facades, walls and roofs improve thermal insulation and thus also serve to save money. So you as a tenant will benefit from modernization work in any case.<\/p>\n Repairs are part of the maintenance and repair measures.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What does the term modernization costs mean?” _builder_version=”4.20.2″ global_colors_info=”{}” open=”off”]<\/p>\n Modernization costs describe the expenses incurred for construction measures that improve the quality of the house or apartment and ensure that energy and water are saved.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What does the term maintenance costs mean?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Maintenance includes inspections, maintenance and repairs. These costs serve to maintain the value and are borne by the landlord.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What does the term repair costs mean?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Repair includes fixing damage and defects in the house or in the apartments. These can be caused by wear and tear, age or external influences. <\/span>These costs serve to maintain the value and are borne by the landlord.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Accepting repairs and modernizations” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n As a tenant, you must accept these measures in principle, because they serve to maintain the value and increase the efficiency of the residential properties.<\/span><\/p>\n Exceptions are special cases of hardship. We will always inform you about planned construction measures in time and you can contact us then.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Announcement of construction measures” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n We will notify you three days in advance if any repair work needs to be done. In the event of an acute emergency, such as a power outage, we will respond immediately and may not be able to give you advance notice. <\/span><\/p>\n We will inform you about modernization measures three months before the start of the work. You will find out exactly what will be done, how long it will take and if there are any costs involved.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”termination” _builder_version=”4.16″ background_color=”#ffffff” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”I would like to terminate my rental agreement. How do I do that and what deadlines do I have to observe? ” open=”on” _builder_version=”4.20.2″ global_colors_info=”{}”]<\/p>\n Unless otherwise agreed in writing, the statutory notice period of 3 months applies. The notice of termination must be received by us in writing (\u00a7568 BGB) by the third working day of a month. Unfortunately, termination by fax or e-mail cannot be accepted. We require an original signature.<\/span> Please send your notice of termination with your complete contact information in writing to the following address:<\/p>\n Wilhelm Schilling GmbH & Co. KG -Hausverwaltung- <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is the procedure after I terminate my rental agreement?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n We will send you a confirmation and arrange an appointment with you for the preliminary inspection of the apartment.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What happens during the pre-acceptance?” _builder_version=”4.20.2″ global_colors_info=”{}” open=”off”]<\/p>\n One of our employees will view your apartment, basement and ancillary rooms that you use together with you and draw up a protocol. This will state whether you still need to paint the walls, for example, or whether any changes you have made to the apartments will be restored to their original condition <\/span>must.<\/p>\n You then have time until the final inspection and handover to carry out the work recorded in the log.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How does the final inspection\/key handover work?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n During the jointly scheduled final inspection of your apartment and the basement and ancillary rooms you use, one of our employees will check whether all painting and dismantling work has been carried out properly. Please note that we commission a company that professionally carries out this work checking for incomplete or defective work. You must bear the costs for this. <\/span><\/p>\n After the final inspection, the keys will be handed over. <\/span><\/p>\n Please also consider reading the electricity\/water meters with the meter readings from the day the keys are handed over.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if I have not handed over the apartment in proper condition?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n If you have not properly renovated your apartment including the cellar and ancillary rooms you are using when you move out, you will have to pay for the resulting costs. This also includes unrepaired damage to the rental property or damage that occurred when you moved out (e.g. doors, floors, staircase). If you have bulky waste, you must ensure that it is disposed before you move out. <\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How does the termination of a garage, parking space or garden work?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n If one of these rental items is not part of your rental contract for your apartment, you must submit a separate notice of termination to us.<\/span><\/p>\n Please send your termination with your complete contact details in writing to the following address:<\/p>\n Wilhelm Schilling GmbH & Co. KG -Hausverwaltung- [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I cancel a submitted termination?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n In this case, please contact us immediately. If the apartment in question has not yet been rented out and there are no other reasons not to do so, it is possible to cancel the termination or continue the tenancy.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I be released early from an existing rental agreement?” _builder_version=”4.19.2″ global_colors_info=”{}” open=”off”]<\/p>\n In principle, the statutory periods of notice apply. However, please get in touch with us. If a suitable new tenant can be found on the date you want to move out, early termination is possible. <\/span><\/p>\n Link to contact form<\/strong><\/span><\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can my subtenant stay in the apartment?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n No. No. Your subtenant must also have moved out at the time of the final inspection. The apartment has to be handed over empty. If your subtenant wants to keep the apartment, he must apply for it. <\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What do I need to consider if I am the heir of a tenant who has passed away?” _builder_version=”4.20.2″ global_colors_info=”{}” open=”off”]<\/p>\n As the heir, you assume all obligations arising from the tenancy. You are therefore our new contractual partner. If you want to keep the apartment, we will amend the rental agreement for you. If you want to terminate the apartment, please comply with the statutory deadlines and submit a written notice of termination to us. If we write to you as a relative of the deceased tenant, but you renounce the inheritance, please submit the certificate of inheritance from the local court to us.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”When will I get the deposit back?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n We will refund your deposit if there are no arrears or open claims after you have moved out. <\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I cancel my electricity contract?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n We take care of the registration and deregistration with your energy supplier for you. You don\u2019t need to take care of anything.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”tips” _builder_version=”4.16″ background_color=”#fbfbfb” background_enable_image=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”1px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/schilling-hagen-wohnen.de\/wp-content\/uploads\/2022\/11\/Zaehler_74843804_bluedesign_1080x333.jpg” alt=”Schilling Hagen Wohnen” title_text=”Zaehler_74843804_bluedesign_1080x333″ _builder_version=”4.19.0″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(228,201,188,0.37)” closed_toggle_background_color=”#d9dadb” icon_color=”#a24f3a” _builder_version=”4.20.2″ toggle_font=”|700|||||||” toggle_text_align=”left” closed_toggle_font=”|600|||||||” closed_toggle_line_height=”1.2em” body_line_height=”1.3em” text_orientation=”justified” global_colors_info=”{}”][et_pb_accordion_item title=”This is how the monthly housing costs are divided” open=”on” content_tablet=”<\/p>\n Die Gesamtkosten f\u00fcr Ihre Wohnung setzen sich zusammen aus der Kaltmiete und den Nebenkosten.
(list appears as a new window).<\/a><\/span><\/p>\n
Click here for the application form.<\/span><\/a><\/p>\n
If you apply for an apartment and bring your complete documents with you, or send them to us in full by e-mail in advance, you will receive a one-off <\/span>rental credit <\/span><\/strong>in the amount of <\/span>\u20ac 30.00<\/strong> <\/span>and <\/span>preferential, faster processing<\/strong>.<\/p>\nDamages & Repairs<\/h2>\n
Click here for the claim form.<\/span><\/strong><\/a><\/p>\nOperating costs<\/h2>\n
In accordance with the Heating Costs Ordinance, the basic and consumption costs are calculated for heating and hot water. Regardless of whether you are at home or using the heater or not, the basic costs are always charged. The consumption costs are calculated according to your actual use of heating and hot water.<\/p>\n
The operating costs depend on the size of your apartment in relation to the entire building. <\/p>\nHeating costs:<\/h2>\n
= heating oil, gas<\/p>\n
= energy costs according to supplier, etc.<\/p>\n
= maintenance \/ heating company \/ chimney sweep, etc.<\/p>\n
= caretaker\/cleaning company\/heating company, etc.<\/p>\n
= exhaust emission test, etc.<\/p>\n
= radiator evaporators\/radiator tubes\/radiator heat meters, etc.<\/p>\n
If you have paid too much, you will receive a credit note with the next rent statement.
If you have paid too little, the difference will be debited with the next rent payment.<\/p>\nExtra costs:<\/h2>\n
<\/span>= Fees for the use of a public drainage system<\/p>\n
= Costs for operating current, supervision, operation, monitoring, maintenance, cleaning and regular inspection of operational safety and readiness for operation (including T\u00dcV)<\/p>\n
<\/span>= for outdoor lighting, stairwell, common rooms<\/p>\n
= material and personnel costs that may arise from the maintenance and renewal of plants and the maintenance of playgrounds<\/p>\n
= property tax is levied by the local authority and is generally based on the type, condition and location of the property<\/p>\n
= costs for cleaning the stairwell, cellar and other communal areas, for example<\/p>\n
= Costs for the janitor<\/p>\n
= Costs for precipitation water disposal<\/p>\n
= costs for pest control<\/p>\n
=> Link to the “Ordinance on the Statement of Operating Costs BetrKV”<\/span><\/a><\/p>\n
= chimney sweep costs (sweeping fees), costs of immission measurement<\/p>\n
<\/span>= Costs which are invoiced by the city<\/p>\n
= building insurance (fire\/storm\/water damage insurance), glass insurance, liability insurance for the property, oil tank and elevator insurance<\/p>\n
= Costs for electricity, cleaning and maintenance of communal washing machines<\/p>\n
= cost of water, for water meters, for a water treatment plant<\/p>\n
= Costs for snow clearing and gritting services<\/p>\n
<\/strong>First, the costs incurred are offset against the advance payments.
If you have paid too much, you will receive a credit note with the next rent statement.
If you have paid too little, the difference will be debited with the next rent payment.<\/p>\nRent & Deposit<\/h2>\n
info@schilling-hagen.de<\/span><\/strong><\/a> <\/p>\n\n
<\/ul>\n
Rental Agreement Amendments<\/h2>\n
Modernization<\/h2>\n
Termination<\/h2>\n
In special cases, such as the death of a tenant, please contact us.
If there is a guardianship relationship, the termination will also be accepted by an authorized representative.<\/span><\/p>\n
Elberfelder Stra\u00dfe 46
58095 Hagen<\/p>\n
Elberfelder Stra\u00dfe 46
58095 Hagen<\/p>\nTips & Info<\/h2>\n
Die Nebenkosten setzen sich zusammen aus<\/p>\n\n
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